Social Intelligence

Program Details

Training Institute is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

Program Highlights

Build Stronger Relationships with Empathy and Insight

Social intelligence is a powerful skill that helps you understand your role in the workplace, navigate relationships with others, and communicate with greater impact. This 6-hour training is designed to help professionals develop emotional awareness, improve interpersonal communication, and build stronger connections with colleagues, customers, and teams.

Program Overview

• Boost your self-awareness and emotional insight
• Improve your communication and listening skills
• Understand and interpret social cues and body language
• Learn to build trust and develop authentic rapport
• Enhance professional interactions with empathy and clarity

Who Should Attend?

This course is perfect for professionals across all industries who want to improve communication, enhance workplace relationships, and build stronger customer and team interactions.

What You Will Learn

• Increase Your Self-Awareness – Reflect on your actions and embrace change
• The Keys to Empathy – Listen without judgment and understand others’ perspectives
• Active Listening – Stay focused, attuned, and engaged in conversations
• Insight into Behavior – Separate emotion from fact and understand digital interactions
• Communication – Maintain respect and professionalism, even under stress
• Social Cues I & II – Recognize non-verbal signals, adapt to social dynamics
• Conversation Skills – Engage confidently and stay present during interactions
• Body Language – Use posture and movement to communicate clearly and effectively
• Building Rapport – Foster genuine connections through curiosity and empathy

Class Dates & Times:

Online Class:

• Tuesday, October 7, 2025 | Check-In: 8:30am - 9:00am | Class: 9:00am - 12:00pm & 1:00pm - 4:00pm
  • Live Online via ZOOM
  • Space is Limited!
  • Registration Closes on October 6, 2025, or when class is full.
  • Register

Registration Fees

Public Offering:

• $189 – Registration
• Includes all training materials

Cancellation Policy:

Cancellations received up to five (5) working days before the course start date are refundable, minus a $25 processing fee. After that, cancellations are subject to the entire course fee. Please note that if you don't cancel and don't attend, you are responsible for payment.

Questions or Concerns:

Program Lead: Frank M. Nuñez
Telephone: (559) 243-7281